Privacy Policy

1. Introduction

Forerunner Media ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Account credentials
• Order history and preferences

Automatically Collected Information

When you use our website, we automatically collect:

• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies
• Usage data and analytics

Design Files and Content

We collect and store design files and artwork you upload for printing. These files are used solely for fulfilling your orders and are stored securely.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about orders, services, and promotions
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, shipping carriers, cloud storage providers)
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Access controls and authentication measures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect website functionality.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Object to certain data processing activities
• Data portability

To exercise these rights, contact us at privacy@forerunnermedia.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order and payment records are typically retained for 7 years for accounting and legal purposes.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: privacy@forerunnermedia.com
• Phone: (555) 123-4567
• Address: 123 Print Street, New York, NY 10001

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.